Shipping policy

Thank you for shopping with us. We take pride in delivering luxury designer bags, shoes, and accessories with care and efficiency. Please review our shipping policy below before placing your order.

1. Order Processing

All orders are processed within 1–3 business days after payment is confirmed. Once your order has been processed, you will receive an email notification containing your tracking number and shipping details. Please note that orders placed during weekends or holidays may require additional processing time.

2. Shipping Methods & Delivery Times

We offer standard and express shipping options. Delivery time depends on your location and the selected method:

  • United States: 3–7 business days

  • Europe & Canada: 5–10 business days

Please note that delivery times are estimates and may vary due to customs clearance or courier delays.

3. Shipping Fees

Shipping costs are calculated at checkout based on the delivery address and package weight. Occasionally, we offer free shipping promotions, which will be clearly stated on the product page or during checkout.

4. Order Tracking

Once your order is shipped, you will receive a confirmation email with a tracking number. You can track your parcel directly through the carrier’s website. Please allow up to 48 hours for the tracking information to update.

5. Customs, Duties & Taxes

International shipments may be subject to import duties or taxes imposed by your local customs authorities. These fees are the responsibility of the customer and are not included in our product prices or shipping costs.

6. Address Accuracy

Please ensure all shipping details are accurate before completing your purchase. We are not responsible for lost or delayed packages caused by incorrect or incomplete addresses.

7. Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us within 7 days of delivery. We will assist you in filing a claim with the shipping carrier or arranging a suitable solution.

8. Pre-Orders & Special Items

For limited edition or pre-order products, estimated delivery times will be displayed on the product page. These items may take longer to ship due to high demand or production schedules.

9. Contact

If you have any questions about your order or shipping status, please contact us at ppy45902@gmail.com. Our customer service team will respond as quickly as possible.